Timeline

EXPERIENCE

Feb 2026 - Present

Data Science Associate · Atlassian

Coming soon!

EXPERIENCE

Feb 2025 - Dec 2025

Built AWS SageMaker ML models in the AI team for an automated customer document processing system.

» Improved entity extraction accuracy on customer claims documents by 13.8% by redesigning the text extraction and training pipeline for the ML model. (presentation)
» Increased policy number extraction accuracy on customer policy documents by 10.1% by uncovering dataset bias and introducing diverse training data to improve model robustness.

EXPERIENCE

Dec 2024 - Feb 2025

Product analytics and user interviews with the Canva Docs team to increase usage of the product.

» Shaped the team's cross-product adoption strategy by leading external user interviews and authoring a research report with product recommendations, garnering 200+ internal views and 30+ comments.
» Researched data-driven product adoption strategies to influence stakeholder decisions around boosting Canva Docs usage, resulting in a prototype for experimentation.

EXPERIENCE

Nov 2023 - Feb 2024

Developed data solutions to improve safety and efficiency in mining operations.

» Improved safety monitoring for geotech engineers by productionalising a PowerBI dashboard based on industry barrier management regulations.
» Streamlined machinery defect identification by creating a PowerApp, eliminating manual paper defect records.
» Identified the top causes and required actions for disruptions to mining processes using natural language processing in Python.

EXPERIENCE

Jan 2023 - Jul 2023

Supported the team's data analysis and HR reporting needs.

» Automated HR's employee report generation using Pandas and OpenPyXL for internal stakeholders.
» Produced stakeholder reports using Python and Excel to provide insights on over 600 employees.